Customer Info and History

Customer information such as contact methods and notification settings can be modified by accessing the customer contact card. This video walks you through how to access that information from the job details page. Please note: This can also be done from the Customer section in the Desktop Application, check out the linked resource below!
Related Video
Customer Notification Settings

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Customer Notifications: Sending Notifications to Multiple Contacts

Manager App: Notify Customer Button

Offline Settings and Actions

Inbox: Dispatcher and Techs in the Field