ACADEMY
Content that teaches you the basics on your first day and ensures you're able to master job management across your organization
Dispatch has three role options for users on Dispatchers. Watch this video to learn what roles make the most sense for you and your team, as well as what tools each user should use.
Keep your work organized by attaching labels to your jobs for better sorting and to see important information at a glance.
Use the follow-up feature to add a yellow label to your jobs/leads with a "due date" for follow-up.
Calendar Events allow you to add blocks to the calendar that are not linked to a particular job in Dispatch. Create events with any text you’d like to mark things like team meetings, reminders, supply runs, PTO, or other events.
Inbox messages and how to view these from the Desktop Application, Work.
If toggled, estimates for travel time will appear on the timeline as lines extending between appointments. Hovering over them will show the actual time estimate.
Accessing your account is simple. Login with email & password or mobile phone number.
Dispatch's free booking page allows your potential customers to send a request for appointments from your website, social media profiles, or even in the footer of your company's emails.
Optional feature: Show your average rating of 4.5 or higher from the on my way screen. Show off those ratings, you deserve it.
Techs in the field can save time by adding photos to their jobs/work orders while they are on-site. These photos are visible to the Dispatcher in real-time!
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